We have answered every possible question, as a customer you might have regarding our SEO services and packages. Go through the FAQs here, before you file a support email / ticket anytime.
Looking for SEO Packages ? Go to our SEO Packages page for more details.
SEO Services Packages, Frequently Asked Questions
Is your SEO hummingbird, penguin, panda, pigeon penalty proof ?
Of course yes, we know even the latest update called ‘Rank brain’. Our experts are up to date with all Google algorithm updates. We only use true white hat content marketing strategies to improve your website visibility.
Unless you also hire another SEO at the time we are working for you, then we cannot guarantee if anything happens to your web property due to other SEO expert / firm.
We are mentioning it here because we have seen some business owners hiring multiple SEO companies for the same site and same targeted keyword If you have any such illusion that multiple companies rank you quickly, we suggest you remove it from your thoughts.
Whether you work with us or any other SEO company, always work with one at a time, working with multiple companies will only result in damage to your business.
Do you guarantee top 10 spots for my targeted keyword ?
The straight answer is No, Google warns business owners against working with SEO companies who guarantee top 10 rankings, first-page guarantee rank etc., And with the recent rank brain algorithm update, now ranking is very dynamic. To make you understand, Google updates its algorithm more than 1000 times in a year.
They have individual code names like the panda, hummingbird etc., some updates go unnoticed and are not public. Earlier rank changes were noticed seasonal / every 3 months / 6 months or some time period.
Now with the latest algorithm it’s real-time, so now no one can promise top rank guarantee. If any company tells you that they can rank your keywords in the top in x days for $xyz, stay away from them.
While you might ask, if I cannot reach the top spot what is the use of SEO?
SEO is an asset, it’s not a liability. We invest in assets like land, apartments and real estate. To enjoy long-term returns, just like a tree. SEO is like a seed, you plant it, water it, manure it, protect it and make it grow from plant to tree.
Then it will start yielding the results. This means SEO is a long term Internet marketing investment which will continuously deliver more and better ROI over coming months, years and even decades. If you want to start with SEO remember to allocate your budget and keep it ongoing.
The top ranking is not impossible, we have clients whom we have ranked on Google first page and ranked hundreds of keywords in various spots. As they have trusted us and helped us continue working on their web properties as per the estimated period.
If you think that one month SEO will rank all your keywords, think again, businesses are not built overnight. Continuous efforts will yield best results. Short-term results will live short, it’s up to you to choose what you want.
What is meant by Guaranteed visibility improvement ?
Visibility is a term we used to mean that getting found on search engines. When anyone searches on Google for your keywords, you want them to find you. This will only happen if your website is properly indexed and you have implemented proper keywords, offered valuable content and user experience.
Most importantly your website must meet the Google webmaster guidelines. When you work with us, we ensure that your domains visibility to be improved. Improved visibility means improved trust on Google, which leads to the ranking of your targeted keywords.
The ranked keywords will drive organic search engine traffic. This is the guarantee which we offer to every customer who keeps their campaigns ongoing for estimated period.
You will be eligible for our guarantee and assurance program if you meet the following criteria:
(a) You have continued the ongoing SEO campaign as suggested by our experts, without any break in between.
(b) You have co-operated and accepted the changes / suggestions / recommendations given by our experts to improve your website SEO consistently.
(c) As stated earlier, you must only work with one company at a time, If you are working with us and another company at a time, all our guarantees will be void.
(d) You agree to allow our team to make on page changes to content on targeted pages to make them search engine friendly. You understand that SEO past performance may not be predicted for future, performance is not guaranteed, SEO is subjected to SERP fluctuations and competition.
(e) You have waited for a minimum time frame to see some progress and results. The minimum period varies from one website to another website. Usually, if the website is brand new and if you continue SEO for 6 months, then you can see results of the work in next 6 months.
If your website is aged, then you might see results from 7th month onward. SEO results are influenced by various factors like competition in industry, domain age, the freshness of content, UX, Google trust score, past penalty / manual spam actions if any and executed SEO work.
(f) Your website is not affected by any penalty / manual spam action by Google in the past. Before you hired us for SEO.
Do I need to sign any contract ?
The answer is No. We don’t push you to sign up for a contract. However, after an initial consultation, our SEO experts will recommend a minimum period of the continued campaign. This minimum time frame is suggested to achieve the objectives and results as per our assurance.
It is up to clients, to decide if they will continue and renew their subscription or stop it. If you have a special custom package, the service level agreements written in it will take effect.
When do you send the monthly reports ?
We usually send all our updates at the end of 30 working days after the campaign is started.
If there is any delay in inputs from your end to execute certain tasks, then we might delay the reporting. As our reports are only sent after all the tasks mentioned in packages are executed.
Note: Sundays and any public holidays might affect the number of working days in a month.
Do you offer any discounts ?
Our SEO packages are designed keeping affordability in mind. They are developed to help most business owners possible to grow their business, be it a small, medium, or enterprise company.
We do offer discounts on custom packages. Custom packages are offered to clients who have more budget and existing plans cannot meet their requirements. Talk to our SEO Consultant today to know if you are eligible for discount.
What are the different payment methods you accept for orders ?
Our integrated billing system uses Paypal as a payment gateway. This means whatever credit / debit cards are accepted by Paypal are accepted by us. You do not need a Paypal account to order any package.
We also offer bank transfer option for customers from India who might want to pay in INR (Indian rupees). The package charges are fixed, we reserve right to update packages and pricing as and when needed.
However, increased pricing does not take effect on already ordered customers. If you are from India, you can pay in INR equivalent to USD package rates.
We do not accept the following:
- Bank Check
- Partial payments
As all packages come with a pay as you go, you have to do the payment in full to set up your campaigns and let our executives work for you. You have to renew the package month to month (prepaid) to keep the SEO services ongoing.
Note: With effect from September 2016, service tax of 14.5% on all invoices are mandatory. We hope that you understand the changes. We will deliver all invoices and acknowledgements as soon as your order is confirmed. Any questions? Feel free to ask us.
I Want to cancel package, what should I do?
Yes, as advertised on the site, we have no contracts on any of the fixed price packages mentioned here. You can cancel the campaign / project anytime.
Write an official email to your account manager and intimate. The project manager will give your final deliverable and all the credentials used in the project till date and will close the campaigns.
Please note that cancelling the package does not mean we will refund any amount paid towards it. Due to the nature of work, we cannot do it. It does not work for us.
Do you offer refunds ?
No, due to the nature of work and as it is a service sector. We don’t offer any refunds. If you have any questions before you want to start with any package, please ask us any questions.
Once you are satisfied with our consultations, you can proceed with package purchase. Once the campaigns are setup, we cannot offer any refunds.
If you don’t want us to proceed further and execute the project, please initiate a package cancellation and we will stop the execution.
I have a question that is not answered here ?
Yes, you can live chat with our executives in business hours or you can set up a consultation time and schedule to talk with us. We will clarify everything possible to help you get started.
Note: We have strict quality guidelines set in our company, so we have to follow certain rules. we have limited our maximum FREE consultation to 1 hour. So please come up with questionnaire list and ask us within the time limit.
We cannot waste our time on people who just keep asking questions but never proceed further. We have to deliver the commitment made to our highly valuable paying clients who trusted us and purchased our packages / services.
What are the different SEO packages ? Which package suits me ?
When it comes to choosing a package, you have to find answers for these questions first:
a) Who are my target customers / audience / visitors (Local, National, Worldwide).
b) What are the key phrases / keywords that they are using to find a service / product that my competitors are offering?
c) What are most important landing pages (services / products) that I want to be get found on search engines?
d) What is my utmost priority ? (to rank my keyword for products / services or getting my brand found to start with)
Once you could answer these basic questions, you can decide the package you might want to go with.
When you chat with our consultant he / she will ask these questions and notes your feedback. This will help us know better about your business objectives, goals, and key marketing intent.
Without your support and cooperation please don’t expect us to read your mind. It’s not possible, if you want us to give the best, please answer the questionnaire completely whenever you talk to our consultants.
If you skip / don’t answer / give incomplete answers, we will never know what you might have in mind, that would lead to differences in communications and expectations.
Just like our elders say “ Never lie / hide anything from your doctor, the same applies to Internet marketing”. If you want the right solution, co-operate with us and help us understand you better.
After the consultation, our specialists will suggest you the plan you should choose to start with and some approximate estimated time to start seeing results. We are a very friendly people, the better you collaborate with us, the best work you can expect from us.
Can I order a package and get SEO done on multiple sites ?
No, this will reduce the quality and all our assurances will be void. If you want us to do work in this way.
What are the different communication channels, which I can use to get support ?
We have live online project management system, where you could collaborate with the team and project manager working on your campaign. This is a centralised communication medium to keep the works at the best level.
If you have any pre-sales / urgent / support related queries you can always email us on [email protected] Call us on +91-7702331126 during business hours, you can also live chat with us.
Why I am not seeing much traffic in my Google Analytics ?
There could be several possibilities for this issue:
a) Your Google Analytic might have de-linked with your website / it is not receiving any data due to technical issues.
b) You have a new website and SEO is just started, if this is the case. Don’t worry.
c) You can check the acquisitions section in Google analytics section which will show the organic traffic.
If you have any other problems, due to which you are not seeing traffic. Please notify your project manager immediately on Project management system. They will fix any issues found.
Can I get targeted traffic with SEO ?
It depends on, how many keywords / key phrases for which your website is ranking for on major search engines. And how many users are searching for the keyword monthly in the search engine?
You have a key phrase called “blue widgets” for which the search volume is let’s say 100 users in last month in the USA.
And we have ranked you in top spots in 3 months and now the “blue widgets” have less search volume say 10 users per month are searching.
Yes we have seen such cases, and this completely normal and we don’t know exactly / predict traffic upfront. You might have heard about Google Trends which shows search queries on various industries, countries, and demographics to public.
If you notice that the keywords do not remain to have same searched volume. People search in different ways, or sometimes they might go in a completely different method, say they will directly search for amazon.
They will go there and purchase their product from amazon, this means user have decided where he wants to purchase. So targeted traffic is not assured.
We can assure that more long tail keywords your website ranks for will improve organic traffic over time.
Can I rank on multiple search engines on top spots ?
It’s possible, but with Google, we can target either worldwide / Geo (country level) visitors. That means you got two options
(b) Google Country level targeting. You have to choose only option among these.
So if you are expecting traffic from different countries while your target is set to google.com, it will not work. Similarly, if you have targeted for India (let’s assume) don’t expect more organic traffic from other countries.
If you want to target multiple nations in full-fledged way. You need international SEO.
Which needs you to either develop multiple country variations for your website and using specific landing pages for each country or creating separate websites for each country in Geo-specific domains and optimising them. These are the two solutions.
If you have any questions on international SEO talk to us today.
My friends website is ranking faster than mine, why ?
Good questions, do you know SEO ranking depends on more than a thousand factors and increasing every day. The most important being domain authority and age.
It’s always better to compare your past and present state of the website, don’t compare your website with others and worry.
If you are working with us, just be happy. Because our SEO works and we have proven this multiple times.
I am not getting any business from SEO, Should I stop now ?
SEO is not about sales / leads / sign-ups. They are important for a business we understand that, but SEO is not lead generation. This is all about generating organic traffic, gaining domain authority and ranking for key phrases.
SEO will eventually lead to more inquiries / sales / sign ups. You might wonder, even Google Ads does not bring sales for your business which are paid and needs continuously crediting your account.
Getting business and converting your traffic into customers needs complete Internet Marketing which will use more channels and dedicated lead capture techniques.
SEO alone could not bring your sales / business. This is just one method of digital marketing that you are investing for your future.
You cannot pay for ads whole life if we are right. Someday you might think that you have missed SEO, so invest on SEO right in the beginning. You will have strong foundation and future in search engines.
We have customers who got more inquires via organic search than paid search advertising and other mediums. Search Engine Optimization is all about patience, hope and continuing the efforts.
How is SEO different from SEM?
SEO stands for Search Engine Optimization and SEM stands for Search Engine Marketing.
SEO is a process in which an expert who knows the webmaster rules and regulations tune your website to get found on organic search results.
This will also include keyword / key phrases optimization, which will make your website shown to visitors on optimized search engine for the input query.
In SEM you will purchase pay per click or pay per million or pay per action based advertisements from search engine companies.
Then you will set up campaigns and the companies will charge per clicks / impressions / call to actions based on campaign type.
While SEO will rank your website in the long term which will result in free traffic from search, SEM is a paid instrument.
As soon as your credits are finished your Google / Bing ads will stop showing on search engines.
That is the main reason why everyone invests on SEO to get free organic traffic and keyword rankings, for long term business ROI
I already do PPC, do I need to do SEO? What’s the difference?
Yes, PPC is a SEM technique to get targeted traffic. And SEO is an organic traffic generation method by optimizing your website / e-commerce store for the major phrases and keywords.
While PPC adverts will be shown only as long as you pay the search engine company and run campaigns.
SEO will be free and you don’t need to pay for clicks, you will just invest on packages which our experts utilizes and optimize your website.
To make it easy for you to understand, PPC is like renting a flat, SEO is like having own house. So I think, now you know the big difference.
In rented house, owner will kick you out once you stop paying them and you never own it. While building own house costs more money and efforts but at the end of the day, you own it and you get an asset. SEO is like own house.
If you consider ROI in long term, SEO is a winner obviously, as you do not need to pay for every click.
As a client, what’s in my efficient monthly report?
Yes, our monthly report consists of the following:
Your website SEO previous state, current state.
Organic traffic received in the last 30 days,
Key phrases and keywords which started ranking,
Keywords which showed improvements.
Keyword positions in SERP (search engine results page)
Complete proofs of works executed in documents, spreadsheets, and other media.
Project Managers remarks or comments and suggestions and much more depending on the package you have opted for your website optimization.
What is black hat SEO? And what is white hat SEO?
Black hat SEO is a term which is used to mention that the techniques used are unethical and deceiving methods.
In black hat techniques, the people executing it may rank a website on a keyword for a short period that is not related to the sites content / products / services in any way.
This is a way of tricking the search engine in an unethical method, which will eventually get tracked by search algorithms.
Getting SEO is good, but if you choose someone who does black hat SEO on your site. Then you cannot regret the mistake, as most black hat SEO techniques will make your website get flagged by Google spam control algorithms.
Some of the most popular black hat techniques are:
Invisible Text (embedded into website pages)
Spam comments and links
Private blog networks
Link Farms, Link Wheels or Link Networks
Rich Snippet Markup Spam
Automated Queries to Google
Creating pages, subdomains, or domains with duplicate content
Pages with malicious behaviour, such as phishing, viruses, trojans, and other malware
Bait-and-Switch or Page Swapping
Black hat SEO can get your website banned from Google, which is bad. White SEO techniques are methods that pass Google webmaster Guidelines.
You might notice most SEO companies which are offering low price packages are mostly using automated link building tools and spammy techniques.
Black hat work will only do harm than good, we suggest you be aware of whom you are choosing for your SEO.
Do you know, most of these SEO people do not know anything, they will just purchase some tools and sell services?
Marketplaces like Fiverr, SEO clerks, blackhat world and some other forums and websites blast thousands of links which add no value to your website.
On top of that, you again have to get them detoxed once you get a spam / algorithm penalty.
Choose an SEO company that does white hat SEO, which is ethical. Sure you might pay more but it is worth what you paid for, you will get complete value for the investment.
How do you find the best keywords for my business?
After the initial consultation, we will send you some keywords along with a suggested package to start with.
We find keywords from various trusted sources like Moz, Google Keyword Planner and organic search. We follow SEO best practices for finding right keywords for your business based on your budget and websites current SEO status.
What is an XML Sitemap?
The XML sitemap is a special file that is created for your website, this file contains all URL / page links that are on your website.
This will also include post tags, categories, images, videos, and other taxonomy types based on your website type. This is an essential file which tells a search bot the URL locations and navigation of website pages.
This will also contain post tags, categories, images, videos, and other taxonomy types based on your site type. This is an essential file which tells a search bot the URL locations and navigation of website pages.
What is a robot.txt file?
This is a particular file which tells the search bot which directories or archives / pages / paths to index or to not index. This is an essential record every site must have for proper SEO.
What is Google Webmaster tool?
Google Webmaster tools or search console is an official interface from Google which allows the webmaster to submit a sitemap, robots, fetch the website pages for indexation and check many more parameters. Similar to Google webmaster tools, Microsoft
Similar to Google webmaster tools, Microsoft bing have bing webmaster tools, and yandex have its own webmaster console.
These interfaces provide the opportunity for us to request the search bots to craw / index the pages on website. Remove the indexed page which we might want to show on search results, check for crawl errors. And do other Search engine optimization tasks.
How do backlinks affect my ranking?
Backlinks are the references that will make the domain gain trust and authority over time. They are like testimonials, in white hat SEO we focus on natural link building methods with more content marketing. This will offer more value than other link building techniques.
Google have devalued Page Rank on domains, so if any tries to sell you link packages saying that they have so and so PR domain link, just ignore. The SEO landscape has changed a lot.
We know how to gain natural links that will provide the best value over time.
Why do I need SEO services?
SEO services are offered by experts who are watching everything from years. Unlike programming or designing subjects, SEO is not taught in colleges or schools.
Even if you learn somewhere in a school, you will be a master only when you work on real time projects.
We have been working on SEO from last 5 years, we know every vertical of this subject. We are still learning every day as SEO is a constantly updating. Hence, we keep ourselves updated on latest happenings.
Most important thing is If you do not optimize your website for search engines, you will not get any business from organic search and traffic. And no one got time to master this complex subject in short time.
If you learn SEO it’s good, but mastering it takes up too much time and it’s not worth. Instead of doing SEO yourself, leave it to us (experts) who will do the best work.
What is Page Title & Meta Description?
These are most important on-page optimization techniques which are commonly used in white hat SEO. The page title is the Title of the page you will see in the address bar / window of your web browser.
This is also the snippet title which will be found on SERP. Meta description is the snippet found on the SERP results page. Meta description is an opportunity to attract the search visitors by writing it to make visitors click on your page.
How does Google view my site?
Google sees your website in a way that you never expect, while in the recent days we have seen some improvement in search bot. Mostly Google can read only text content and HTML links.
What is 301 redirect?
301 is called permanent redirect, generally, in SEO techniques this is used to fix to crawl errors and to update the bot about broken links / URLs.
What is Google Analytics?
This is a SaaS (software as service) which tells users how to measure their traffic, set up funnels, goals, conversion tracking, segment audience. Filter various traffic sources and identify the behaviour of users on the website.
It is a free service from Google if you have a Google account you can quickly get started with this. All our packages come with GA integration as a standard item.
How can Social Media be used for SEO?
Social media gives the social signals and trust flow needed for website visibility. With new features like knowledge graph and social snippets included in search results page.
Social media accounts are not essential, Google Plus, Twitter, Facebook, and Linkedin are most important, and they help SEO.
What is a Landing Page?
Landing page means a URL which takes the user to a web page on your domain after he clicks the search result.Landing page optimization is an important process to make your website improve its search visibility.
Can’t I just use SEO plugins for my website?
SEO plugins improve only programming part of the site so that it will become SEO friendly. They will not do any crucial things that are essential for making your website tuned for search engines.
SEO plugins will help an expert and your site perform much better, but they cannot replace an SEO expert who does the real work.
Do domain extensions (top level domains like .com, co.uk) matter?
From SEO point of view yes they do. Even after so many new top level domain extensions are released every year, .coms still play a significant role.
Most people only know .com, .net, .org. Extensions and geo-specific TLDs like co.uk, co.in. etc.,
From search engine view .com will give flexibility to target your audience for worldwide (Google.com) or National / Country level. While geo specificTLDs do not have such options. This is a major difference.
How long does it take to get indexed by Google?
There is no set time for Google to index your website, usually it takes from 4 days to 4 weeks time. If there are any technical / content duplication issues Google might index only some pages or skip all pages.
This is the reason why we tell our clients to not use thin content / duplicate content. It is important that you follow our expert recommendations to help your website marketing work for you.
Does SEO Mean optimization for search engines spiders, not humans?
SEO is a process which helps search bots easy to crawl and index your website. During 1998-2003 really SEO was done only for web spiders, now the game has changed.
Now user experience, valuable content and many more factors have come in place. So now it is not just for web spiders. It is an overall best possible experience that you will give to a user when he lands on your website.
Can search engines index dynamic sites with ? and = (query strings) in the URL?
While it totally depends on how Google will analyse your web page, URLs that have too many query strings are usually skipped. Its is very important to have a good URL structure.
Although bots can now read dynamically generated content, the probability to get indexed depends honestly on how valuable content it is offering and is it readable by a bot.
As long as URL structure is right, and a bot is able to access the page, whether it is a static or dynamic website, the pages will get indexed.
Can I change the font size of my header tags (H1, H2) without getting into trouble?
Yes, you have to ask the developer to modify the CSS files as per your font size requirements and you are ready to go.
If I submitted my site and it’s not showing up, does this mean it’s banned?
No, but you have to check the search console and project manager to find if your site has an issue. If you see your website is not able to get indexed even after fixing everything.
What should I do about competitors who spam the search engines?
You don’t need to bother; Google web spam team will take care of them. Focus on your business.
If I have an all graphical page, where can I place keyword phrases for the search engines?
When you have more graphics than content, you have to build authority and trust from other websites / blogs and leading content hubs. This is the only way you can make your website improve its visibility. If you don’t want to add any text to page, you have only a few options left
a) Page Title
b) Meta Description
c) Keywords (normally we do not recommend, but in this case, you must use) keep them short and highly relevant, don’t spam / stuff.
d) Image alt tag (so that you can get traffic from image search engines).
Do I need to make sure my files are not